Effective Date: 7th January 2025

Last Updated: 7th January 2025

Homestatus (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”). Please read this policy carefully to understand our practices regarding your data.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you provide directly to us, including:

• Name

• Email address

• Phone number

• Property preferences (e.g., location)

1.2 Non-Personal Information

Automatically collected data when you use the App, including:

• Device information (e.g., device type, operating system)

• IP address

• App usage statistics (e.g., pages visited, features used)

1.3 Location Data

If you allow, we collect location data to enhance your property search experience (e.g., properties near you).

1.4 Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to analyse usage, improve functionality, and personalise your experience.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the App.

• Personalise your experience and offer relevant property listings.

• Send notifications or alerts about properties and updates.

• Improve our services through analytics and user feedback.

• Comply with legal obligations and resolve disputes.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

3.1 Service Providers

Third-party vendors that help us provide services (e.g., analytics, customer support).

3.2 Legal Requirements

We may disclose your information to comply with applicable laws or legal processes.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Your Data Rights

Depending on your location, you may have certain rights under data protection laws, including:

• Access: Request access to the data we hold about you.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request that we delete your personal data, subject to legal obligations.

• Data Portability: Receive a copy of your data in a structured, electronic format.

• Withdraw Consent: Revoke your consent for processing specific data.

To exercise your rights, contact us at support@homestatus.co.uk.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

6. Security of Your Information

We implement industry-standard measures to protect your data, including encryption and secure servers. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our App may include links to third-party websites or services. We are not responsible for their privacy practices. Review their privacy policies before providing any information.

8. Children’s Privacy

Our App is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected with a “Last Updated” date. Continued use of the App after updates signifies your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Homestatus

Email: support@homestatus.co.uk